Terms of Service

Last updated: December 2024

1. Agreement to Terms

By accessing and using Siteflow's construction management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

Siteflow provides cloud-based construction management software that includes materials tracking, drawing management, site surveys, attendance tracking, and progress monitoring for construction teams and projects.

3. User Accounts

3.1 Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account credentials
  • You must notify us immediately of any unauthorized use of your account
  • You must be at least 18 years old to create an account

3.2 Account Responsibilities

  • You are responsible for all activities that occur under your account
  • You agree to use the Service only for lawful purposes
  • You will not share your account credentials with unauthorized parties

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to other accounts or systems
  • Upload malicious software or code
  • Violate any applicable laws or regulations
  • Harass, abuse, or harm other users
  • Use the Service to send spam or unsolicited communications

5. Subscription Plans and Payment

5.1 Subscription Plans

  • We offer various subscription plans as described on our pricing page
  • Plan features and pricing may change with notice
  • Free trial periods are subject to terms specified at signup

5.2 Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • You authorize us to charge your payment method for applicable fees
  • We may suspend or terminate your account for non-payment

6. Data and Content

6.1 Your Data

  • You retain ownership of all data you upload to the Service
  • You grant us a limited license to process and store your data to provide the Service
  • You are responsible for the accuracy and legality of your data
  • You must have necessary rights and permissions for any data you upload

6.2 Data Security and Privacy

  • We implement reasonable security measures to protect your data
  • Our use of your data is governed by our Privacy Policy
  • We perform regular backups but recommend you maintain your own backups

7. Service Availability

  • We strive to maintain high service availability but cannot guarantee uninterrupted access
  • We may perform maintenance that temporarily affects service availability
  • We are not liable for downtime or service interruptions

8. Intellectual Property

  • The Service and its original content are and will remain our exclusive property
  • We grant you a limited, non-exclusive right to use the Service
  • You may not copy, modify, distribute, or reverse engineer our software

9. Termination

9.1 Termination by You

  • You may terminate your account at any time through your account settings
  • Upon termination, your access to the Service will cease immediately
  • You may export your data before termination

9.2 Termination by Us

  • We may suspend or terminate your account for violations of these terms
  • We may terminate accounts for non-payment of fees
  • We will provide reasonable notice before termination when possible

10. Disclaimers

  • The Service is provided "as is" without warranties of any kind
  • We do not warrant that the Service will meet your requirements
  • We do not warrant that the Service will be error-free or uninterrupted

11. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of material changes via email or through the Service. Continued use constitutes acceptance of the modified terms.

14. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

15. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: legal@chaphor.com
  • Address: Siteflow, Austin, TX