Privacy Policy - Siteflow

1. Introduction

Siteflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction management platform and services.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, company name, phone number
Project Data: Construction project information, materials data, drawings, surveys, attendance records, progress updates
Communications: Messages, emails, and other communications with us
Payment Information: Billing address and payment method details (processed securely through third-party payment processors)

2.2 Information Collected Automatically

Usage Data: How you interact with our platform, features used, time spent
Device Information: IP address, browser type, device type, operating system
Location Data: GPS coordinates for attendance check-ins (when enabled)
Log Data: Server logs, error reports, performance data

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to comments, questions, and customer service requests
Monitor and analyze trends and usage patterns
Detect, investigate, and prevent fraudulent transactions
Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in these situations:

With Your Consent: When you explicitly agree to sharing
Service Providers: Third-party vendors who assist in operating our platform
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with mergers, acquisitions, or asset sales
Team Members: Within your organization as configured by your account administrators

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

Encryption in transit and at rest
Regular security assessments
Access controls and authentication
Secure data centers
Regular backups and disaster recovery procedures

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal reasons.

7. Your Rights and Choices

You have the right to:

Access and update your personal information
Delete your account and personal data
Export your data
Opt out of marketing communications
Control location data collection
Request correction of inaccurate information

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@chaphor.com
Address: Siteflow, Austin, TX